Subaru Solterra Connect
Solterra Connect Features
Press the SOS button in the Solterra for non-emergency roadside assistance. Help can be sent to the GPS location of your vehicle.
Available with Safety Connect trial or subscription
Start your Solterra and adjust its climate settings remotely from the Solterra Connect app on your smartphone.
Available with Remote Connect trial or subscription
View a real-time report of any issues with your Solterra requiring your attention.
Available with Service Connect trial or subscription
Cloud Navigation brings maps, personalization, and Intelligent Assistant together in the multimedia system. The system allows you to use voice-activated commands or the touchscreen to search for directions, find points of interest, or explore local businesses. Features provide route details, turn-by-turn guidance options, alternate routes, and views of live traffic. The map information is based on vehicle location and updates with the latest information as you drive your Solterra and routes are set.
Available with Drive Connect trial or subscription
Your Solterra comes equipped with a powerful Wi-Fi hotspot that allows your passengers to stream their favorite content on up to 5 devices. You can also link your existing Apple Music
Available with Wi-Fi Connect trial or subscription
Digital Key
Available with Remote Connect trial or subscription
Solterra Connect Packages
Requires registration or subscription after trial (if applicable) and acceptance of Toyota’s Privacy Policy and Terms of Use
Package Includes:
Automatic Collision Notification will alert a Solterra Connect Customer Care Advisor 24/7/365. The advisor will then promptly communicate via the speakers in your Solterra and alert the appropriate first responder.
Featured as part of Safety Connect
Press the Emergency Assistance button in the Solterra to reach a Solterra Connect Customer Care Advisor who can request dispatch of necessary emergency services to the GPS location of your vehicle in case of a medical or other emergency on the road.
Press the Emergency Assistance button in the Solterra for non-emergency roadside assistance. Help can be sent to the GPS location of your vehicle.
If your vehicle is ever stolen, a Solterra Connect Customer Care Advisor will work with the police to help recover your Solterra using the GPS location. NOTE: A police report must be filed prior to contacting Solterra Connect Customer Care. (866) 384-3574
Package Includes:
The primary account owner will receive alerts when guest drivers exceed the preset speed limit, violate a curfew, or exceed the set total miles driven.
See the status of your Solterra's doors, windows, odometer, and remaining charge all in the Solterra Connect app.
Find your Solterra in a crowded parking lot by using the Solterra Connect app to see your last parked location.
Use the Solterra Connect app to remotely lock or unlock the doors of your Solterra.
Start your Solterra remotely from the Solterra Connect app on your smartphone.
Remotely send your preferred climate control settings to your Solterra before driving off so that it is climatized and ready for your adventure. You can also create a schedule to start your Solterra at a specific time with your preferred climate settings.
Check the battery charge level on your Solterra or set up a charging schedule.
Find charging station locations within the Solterra Connect app.
Digital Key
Digital Key allows you to unlock/lock and start/stop your Solterra via the Solterra Connect app.
Not available
Optional
Optional
Package Includes:
View a real-time report of any issues with your Solterra requiring your attention.
Package Includes:
Cloud Navigation brings maps, personalization, and an Intelligent Assistant together in the multimedia system. The system allows you to use voice-activated commands or the touchscreen to search for directions, find points of interest or explore local businesses. Features provide route details, turn-by-turn guidance options, alternate routes, and views of live traffic. The map information is based on vehicle location and updates with the latest information as you drive your Solterra and routes are set.
Intelligent Assistant combines the native on-board assistant voice command functions with off-board cloud computing, creating a natural and easy-to-use voice vehicle interaction experience. Intelligent Assistant allows you to control the multimedia system with voice command and allows you to operate cloud navigation, integrated streaming, radio, phone, and climate. Simply say "Hey, Subaru" or "OK, Subaru" to get started.
Connect to a live agent 24/7 who can provide you with directions through your Solterra navigation to an address or point of interest such as a restaurant, hotel or charging station.
When Dynamic Radar Cruise Control and Lane Tracing Assist are enabled, Traffic Jam Assist
This feature is designed to assist with changing lanes safely in cooperation with Dynamic Radar Cruise Control and Lane Tracing Assist. Lane Change Assist
4G network dependent, $16/month.
One-year trial included, 4G network dependent, $16/month after.
One-year trial included, 4G network dependent, $16/month after.
Your Solterra comes equipped with a powerful Wi-Fi hotspot that allows your passengers to stream their favorite content on up to 10 devices.
30 days or up to 3 GB trial included
30 days or up to 3 GB trial included
30 days or up to 3 GB trial included
Link your existing Apple Music or Amazon Music account to your Solterra for an integrated streaming experience without having to connect your smartphone.
30-days trial included
30-days trial included
30-days trial included
FAQ
Subaru Solterra Connect is the shared name for the infotainment system, the telematics system, and the mobile app, providing a seamless experience for Solterra owners whether driving or away from the vehicle.
Solterra Connect provides you with connected safety, security, and convenience features for your Solterra SUV. Solterra Connect uses a nationwide AT&T 4G LTE cellular network (where available) and is highly integrated with your smartphone device by leveraging the Solterra Connect app.
With Solterra Connect, you can:
Solterra owners will use the SUBARU SOLTERRA CONNECT app, which is available in Apple and Google app stores. Only Solterra VINs can be used in the Solterra Connect app. All other Subaru models will continue to use the MySubaru app.
If you own a Solterra and another Subaru model, you will use two different apps for their connected services: the Solterra Connect app for your Solterra and the MySubaru app for your other vehicle(s).
Solterra Connect is an opt-out service as opposed to STARLINK, which is opt-in. Certain system functions are active and operational once the vehicle is started for the first time. To activate all of the Solterra Connect services, you will need to download the Solterra Connect app, pair your smartphone with your Solterra from inside the vehicle, create a user profile, and complete the registration process.
To determine phone compatibility with the Solterra Connect App, please refer to the applicable app store.
To check if your Subaru Solterra is eligible for any software updates, please visit https://www.toyota.com/firmware-updates/subaru/us/en/home.
Solterra Connect is an opt-out service, meaning that certain system functions by default are turned on automatically. If you want to opt out of all Connected Services, you can do so within the Solterra Connect App, by pressing the in-vehicle SOS button, or by calling a Solterra Connect Customer Care Advisor at (866) 384-3574.
Access all of the remote services and convenient features of Subaru Solterra Connect with its intuitive and convenient mobile app. It makes your phone the perfect companion for your Solterra. You can start your subscription quickly, easily, and right in the app. A trial or active subscription is required to use Solterra Connect.
If you have any questions about Subaru Solterra Connect or need help with your subscription, live agent assistance is available 24/7.
If your vehicle is ever stolen, a Solterra Connect Customer Care Advisor will work with police to help recover your Solterra using the GPS location. Please note, a police report must be filed prior to contacting Solterra Connect Customer Care.
