Frequently Asked Questions

Get answers to your questions about SUBARU STARLINK® subscriptions, the MySubaru mobile app, and more.

SUBARU STARLINK is an in-vehicle technology suite that offers multimedia content, smartphone connectivity, navigation, safety features, and convenience services. It enhances the driving experience by making it more entertaining and secure.

Subaru offers a three-year trial of STARLINK Safety and a six-month trial of STARLINK Security with the purchase of a new Subaru vehicle. Customers can enroll in the trial with the retailer at the time of purchase, or they can enroll within on their own via MySubaru.com within six months of purchase.

STARLINK Safety and Security includes Automatic Collision Notification, Enhanced Roadside Assistance, Stolen Vehicle Recovery, and Remote Services, ensuring safety whether you’re in your vehicle or not.

STARLINK Multimedia connects you to music, news, navigation, and podcasts. It supports wireless Bluetooth® pairing and hands-free smartphone operation for safe access to your favorite apps and content.  

The MySubaru mobile app allows you to remotely start your vehicle, access service reminders and vehicle health information, and stay updated with Subaru events, among other features. Available on both iOS and Android app stores.